Tenant FAQs
Answers to your common questions
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Can you hold a rental property before I apply?
Rental properties are leased on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure the home you're interested in. -
Do I pay first and last month’s rent with my security deposit?
Move-in costs typically include the first month's rent and a security deposit. Some properties may also require last month's rent depending on the lease terms. -
How old do you have to be to rent a property?
Applicants must be at least 18 years old to qualify for a rental property. This ensures they can legally enter into a lease agreement. -
Is the security deposit refundable?
Yes, security deposits are refundable as long as lease terms are met and there is no damage beyond normal wear and tear. Deductions may apply for unpaid rent, damages, or cleaning. -
Who needs a cosigner?
A cosigner may be required if an applicant does not meet income, credit, or rental history requirements. Cosigners must meet financial qualifications and agree to guarantee the lease. -
How do I apply for a rental property?
You can apply online by submitting a completed application, application fee, and required documents. This typically includes proof of income, identification, and rental history. -
How do I pay rent?
Rent payments can be made securely online through a tenant portal, by bank transfer, or other approved methods. Online payments are the most common and convenient option. -
Can I have a pet in my rental property?
Pet policies vary by property, so you should review your lease and contact management before getting a pet. Many rentals allow pets with approval, deposits, or monthly pet rent. -
What happens if my roommate moves out but I want to stay?
Lease agreements typically hold all tenants responsible for the full term. Remaining tenants may need to requalify or find an approved replacement tenant. -
What should I do when my lease is ending?
Most leases require written notice before moving out, usually 30 to 60 days. Be sure to review your lease and submit your notice on time to avoid penalties. -
Who handles maintenance and repairs in my rental?
Our property management team handles maintenance and repairs. Tenants are responsible for damages caused by misuse, and all requests should be submitted through the maintenance portal.

