Coldwell Banker Howard Perry and Walston Property Management
Raleigh, NC
Office: (919) 388-5436 (919) 388-5436

Does my property qualify for your program
We are not always able to assist in every situation. Each of our homes are evaluated on an individual basis and must meet certain standards in-order for us to represent them. Generally speaking, properties must be current on the mortgage, in good repair and very clean. We only get one chance to make a first impression. It must also have a potential rental value of not less than about $1,000 per month. We do not currently offer student rentals or section 8 properties. We require properties to be re-keyed and professionally cleaned prior to tenant occupancy and carpets professionally cleaned before a tenant moves in because the same is required of the tenant at expiration of their lease. There are many other recommendations we may have for your property so if you may be interested, please contact us as soon as possible to get things started. 

How quickly can you lease my property?
Unfortunately, there is no crystal ball for this answer. There are many factors that affect the timely rental of your property including location, price, condition and time of year.  We want vacancies to be minimal, but patience is the key.  Finding a tenant is easy but finding the right tenant requires persistence and sticking to sound principles.

How much can I lease my property for?
Market rents are a function of supply and demand.  Many investors rely on how much their mortgage payment is or what they feel the property is worth.  This can result in extended days on the market due to unrealistic rental amounts.  Coldwell Banker Howard Perry and Walston Rental Management has extensive experience in determining the correct price point rent for your property. Getting this right the first time is crucial in minimizing your vacancy and maximizing your income.

I already have tenants in place, can you help?
Very often owners are either tired of the day to day interactions with tenants or have discovered the huge liability of managing rental property and decide it's time to turn things over to a professional management company. We can gladly help as long as the current tenant has paid rent on time for the previous 6 month's, no ongoing disputes between tenant and owner and NO litigation proceedings have been initiated. We are not in the business of assuming someone else's problems and DO NOT take on new properties with current landlord-tenant issues.

Can I choose to disallow pets, smokers, large families, etc.?
We comply fully with the Fair Housing Act. This means that you cannot choose to disallow anyone that is a member of a protected class under the act.  You can choose to disallow pets and not permit smoking in your home, but you cannot deny a service animal.  If you have additional questions on the specifics of the Fair Housing Act.

How will you advertise/market my property?
Most rental applicants tell us they found us on the internet.  CBHPW Rental Management has developed extensive relationships with local and national web partners to market your property all over the United States. Additionally, we utilize our own web site, signage and internal marketing.  Our advertising is designed to maximize reach at minimal cost.  Further, we analyze each property based on its own unique profile to design a specific marketing plan which promotes your property under the most favorable conditions.

When will I receive my funds each month?
Once your resident pays the rent, your funds and current statement will be sent to you electronically or by mail between the 8th and the 10th of the each month.  Most of our clients take advantage of our Direct Deposit Service which electronically deposits your funds into your bank account saving you time and delays. This service is provided at no additional charge.

What is your property management fee?
Our fee structure is simple and straight forward. We do not believe in "add on" fees of any kind.  Our monthly management fee is 8% of each month's rent which is less than the market average of 12-15%.  We also charge a procurement fee equal to 75% of 1 full months rent to secure a tenant if we are managing the property and 100% of 1 full month's rent if the property is managed by you.  If your property is already occupied, we will waive our normal procurement fee and only deduct $500 Administration /Setup fee.

What happens if the tenant has a maintenance issue?
In the event of a maintenance problem, the tenant calls us and not you!  Our maintenance staff is on call to handle any and all maintenance problems.  Our Maintenance Coordinator closely scrutinizes all maintenance requests and takes great care to minimize your costs.  In the event where the cost of the repair is estimated to exceed the stated limit in our property management agreement, you will be contacted for your pre-approval, presented bids and you may make arrangements to pay the vendor directly or we can possible pay from your account with us.  Please note that this repair limit is based on non-emergency repairs. We will handle emergency repairs immediately, based on our judgment and experience in order to protect your property from suffering any further damage.

Do you provide me with a report of activity on my property?
Yes!  Through our Owners Portal, you will have 24 hour access to all activities associated with your property. We will provide you a monthly report of rent and other income received, maintenance, repairs and other expenses incurred.  Copies of repair invoices are also available through the Owners Portal.  Additionally, a year-end statement is provided for your annual income tax reporting.

How does CBHPW Rental/Management screen potential residents?
We will fill your vacancy with tenants who are thoroughly screened for credit, employment, housing and other references.  We use a 3rd party vendor, who's only business is tenant screening, to complete all applications to help ensure only the most qualified tenants are chosen. Once the background reports have been received, we will send you a summary of the applicants as well as our recommendations. YOU always have the final approval or denial of all applicants, we will not place a tenant without your approval unless other arrangements are made in advance. We want good tenants as much as you do! Our extensive tenant screening and credit investigations help ensure this. Vacancies are expensive for both of us.

Does retaining a management company mean I won't have any problems with my property?
No! But our experience will help reduce the potential for problems related to your rental property.  Our business is problem resolution. Whether the problems are related to maintaining the property or dealing with a difficult resident, a resolution must be achieved. Our expertise will help reduce the aggravation and potentially higher expenses related to solving these problems.  We can't keep all bad things from happening but we can handle solving the problem for you to give you a much deserved peace of mind.

Why should I use a professional to manage my home?
While the reasons our clients choose professional management vary, here are some of the key reasons many people elect professional management over self-management:

  • We handle maintenance and emergency repairs, allowing you to sleep at night.
  • We enforce collection of rents and serve the proper notices upon failure to pay.
  • We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble.
  • We know the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your vacant home to prospective residents to get it filled.
  • After you add up the increased rent we can often command, the discounts you'll receive on advertising, and the company rate we get on repairs, you'll often make more money than if you managed the property yourself!

I'm interested, what do I do now?
For more information on our services or to schedule a free consultation you can Contact Us. We will send you a Management Agreement and schedule a "no obligation" consultation to view your property and get our first hand evaluation of your home.

Disclaimer: All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumers personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. Information on this site was last updated 02/07/2023. The listing information on this page last changed on 02/07/2023. The data relating to real estate for sale on this website comes in part from the Internet Data Exchange program of TMLS (last updated Tue 02/07/2023 1:08:23 PM EST) or GWMLS (last updated Wed 06/01/2022 8:49:10 AM EST) or Lake Gaston MLS (last updated Tue 02/07/2023 10:40:18 AM EST) or NCRMLS (last updated Tue 02/07/2023 1:09:52 PM EST) or Canopy MLS (last updated Tue 02/07/2023 1:08:17 PM EST) or Fayetteville MLS (last updated Tue 02/07/2023 1:02:28 PM EST) or Triad MLS IDX (last updated Tue 02/07/2023 1:08:36 PM EST) or Mid Carolina MLS (last updated Mon 11/01/2021 3:59:43 PM EST) or Burlington/Alamce County MLS (last updated Tue 02/07/2023 12:41:25 PM EST). Real estate listings held by brokerage firms other than Coldwell Banker Howard Perry and Walston may be marked with the Internet Data Exchange logo and detailed information about those properties will include the name of the listing broker(s) when required by the MLS. All rights reserved. --

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Howard Perry & Walston Realty, Inc. fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each franchise is independently owned and operated. Any services or products provided by independently owned and operated franchisees are not provided by or related to Coldwell Banker Real Estate LLC nor any of its affiliated companies.

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Agent License Information: Greg Beck Broker-In-Charge NC Lic# 186820

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